Prime Operations Activities

Jenny Craig conducts its operations management by following the transformation process. Its inputs are a team of health practitioners, facilities, consultants, medical advisory board, clients, food and energy. Jenny Craig’s outputs are providing the best one-on-one service available in the weight loss industry, supporting and encouraging clients throughout their weight loss and weight management programs, and they provide meals and health services.
Jenny Craig manages quality control by ensuring customer satisfaction. The program offers its clients one-on-one attention and individual support.Their knowledgeable and caring consultants provide motivation, encouragement and helpful information at Jenny Craig Centers, or over the phone as part of their at-home Jenny Direct Program.Jenny Craig also offers different programs for adults, teens, men, older adults, and people with diabetes.Jenny Craig takes a personalized approach to continually evolve the program to best meet their clients' dynamic needs. It has a highly regarded Medical Advisory Board whose expertise enables them to incorporate the latest research in nutrition, physical activity and behavior change to create effective strategies for long-term weight loss and a healthy lifestyle.
Jenny Craig makes its capacity decisions based on the 600 Company-owned and franchised Centers in the U.S., Canada, Australia, New Zealand, Puerto Rico and Guam. Due to the many locations Jenny Craig employs approximately 4,000 employees to maintain each client’s individual eating styles. Jenny Craig also offers an at home program, therefore they have to make sure they have enough trained consultants and support available online and through phone services.
Jenny Craig manages its inventory based on its 5 million clients worldwide. It offers over 80 Jenny's Cuisine breakfast, lunch, dinner and snack items, as well as videos, audiocassettes, cookbooks and exercise accessories. Jenny's Cuisine offerings and merchandise mixes are continuously refreshed with new products and limited-time offers. Jenny Craig is also an owned subsidiary of Nestlé and gets most of its stock from them.