Process Selection

When it comes to process selection, Jenny Craig tends to use assembly-line flow, which uses a linear sequence of operations. The food products of Jenny Craig move from one step to the next, in order, until the final product is distributed to its customer. Based on the demand for a specific food product, the Jenny Craig Headquarters determines how many of each product it is going to make. With over 80 different food choices, the company produces each product on a Make-to-Stock basis. Orders are forecasted and production begins. After each product is finished it is placed in finished goods inventory. When members are ready, they can pick and choose which food they would like to receive. There are two ways in which a customer can obtain their order from Jenny Craig. They can either place their order online or over the phone and pick it up from a local Jenny Craig center; or they can have it shipped directly to their home by using Jenny Direct. Either way, members will receive full meals, targeted to their nutritional and weight-loss needs.